Amplify Your Voice: Annual Meeting 2024

Suzanne Gordon is an award -winning journalist and author who writes about healthcare delivery and health care systems and patient safety.  Her books about nursing’s contribution to health care include Life Support: Three Nurses on the Front Lines. Nursing Against the Odds: How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care. With Bernice Buresh, she is author of From Silence to Voice: What Nurses Know and Must Communicate to the Public, which is in its third edition. . Ms. Gordon is the Senior Policy Fellow at the Veterans’ Healthcare Policy Institute. She has received numerous awards for her writing on nursing and healthcare and is a fellow of the Queens Nursing Institute in Great Britain. Gordon coined the term “Team Intelligence,” to describe the constellation of skills and knowledge needed to build the kind of teams upon which patient safety depends. A strong advocate of teamwork, her own books on the subject have addressed important and complex issues in patient safety. Her work includes, First Do Less Harm: Confronting the Inconvenient Problems of Patient Safety (Cornell University Press, 2012), a collection of essays edited with Ross Koppel and Beyond the Checklist: What Else Health Care Can Learn from Aviation Safety and Teamwork (Cornell University Press, 2012), written with commercial pilot Patrick Mendenhall and medical educator Bonnie Blair O’Connor, with a foreword by Captain Chesley “Sully” Sullenberger. She is also co-editor of Collaborative Caring: Stories and Reflections on Teamwork in Healthcare. Ms. Gordon is the co-editor of the Culture and Politics of Healthcare Work Series at Cornell University Press.  She has been a radio commentator for US CBS Radio and National Public Radio's Marketplace.  Her articles have appeared in Harper's, The Atlantic, The New York Times Magazine, The Boston Globe, The New York Times, the Los Angeles Times, The American Prospect, The Washington Monthly, The Nation, JAMA, The Annals of Internal Medicine, British Medical Journal and many others. She is assistant adjunct professor at the USCF School of Nursing.

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